SaaS is dead, AI agents for a new world

We used mouse and keyboard to interact with computers. We had programming languages to build useful applications, and user interfaces to democratize computing, allowing anyone to accomplish their digital goals. With SaaS, all we were doing was a series of workflows. Take Excel, for instance: to understand business performance, we’d calculate income, expenses, and other factors, running steps to determine profit. It was all just tasks chained together—humans manually entered formulas, cleaned data, and applied logic to reach the answer. The process was inefficient, focused on performing steps rather than outcomes.

But with AI, especially models built for reasoning, this entire workflow collapses. Instead of doing the work step-by-step, AI jumps straight to the outcome. You input what you want, and the system takes over, handling everything from identifying relevant data to delivering insights. It’s no longer about interacting through UI layers or performing mechanical steps—AI’s ability to reason autonomously turns it into an agent. They don’t need to follow sequences; they get the task done in real-time, optimizing what SaaS could never do. Living in this agent-driven AI world forces us to ask a new level of "why"—challenging everything we’ve done, including the SaaS business model. That’s why the future of business is going to favor just the ‘outcomes’ and it’s all going to be agents chained together performing intellectual tasks which was never possible before.

So, what’s next? With AI pushing us toward productivity maximization, we need to question the singular focus on outcomes. Are we just speeding up, or are we building toward something meaningful? As workflows dissolve and AI agents take over, the real question becomes: are we improving lives, or just chasing efficiency? The future isn’t about how fast we can get results; it’s about whether those results genuinely make the human experience/living better. That’s where we need to focus.